Customer Support
Supporting customers' websites as an IT company involves providing technical assistance, troubleshooting, and ensuring the reliability and security of their online presence.
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Website Maintenance package
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WordPress
PHP
E-Commerce
Magento
Maintenance Your Websites
SEO Maintenance
Continuously monitor and improve on-page and technical SEO elements, including meta tags, headings, and site structure. Regularly submit sitemaps to search engines.
Performance Optimization
Optimize website performance by analyzing load times, page speed, and resource usage. Make recommendations and improvements to enhance user experience.
Backup and Disaster Recovery
Establish a robust backup and disaster recovery strategy to protect customer data and ensure business continuity in case of data loss or website issues.
E-commerce Support
If the website includes e-commerce functionality, ensure smooth transaction processing, product updates, and inventory management.
Technical Support
Provide technical support for issues related to website functionality, server configurations, and domain management. Resolve technical glitches and errors promptly.
Regular Backups
Schedule regular automated backups of the website and database to protect against data loss or corruption.
